design office furniture

Manerba

privacy policy

PRIVACY POLICY/
Manerba S.p.A. operates in compliance with the General Regulation on Data Protection for EU 2016/679. Dealing with data in accordance with privacy legislation is an important aspect for users and visitors of Manerba S.p.A. website www.manerbaspa.com. The following information has been outlined to help users understand what information is collected and how information is managed and processed later.

This Privacy Policy explains how and why Manerba collects, records and uses information regarding users and how the user can choose to operate on how the information is collected and used.

We ask our users to view and check it periodically carefully in order to check for any updates or revisions that may become necessary.
Data controller

The controller of the data collected through the website www.manerbaspa.com is Manerba S.p.A. with registered office in Via Giovanni Chiassi n. 92, 46100 Mantova, Italy.

Responsible of data processing

The uses of personal data connected to the web services of this website take place at the aforementioned headquarters of Manerba S.p.A. and are only handled by authorized personnel.

Collection and use of information

Manerba S.p.A. can collect information from users on different pages of its website and can offer various services for which it is not necessary to subscribe or provide personal data. But in order to offer a wide range of special services, we often need to collect some information regarding users such as:
  • Catalogue

    For the exclusive purpose of being able to send the Manerba S.p.A. catalogue and / or in order to contact you in case of shipping problems, Manerba needs some personal data such as: name, surname, telephone number and email address.

  • Purchases

    For purchases, the user can choose the various payment methods provided by Manerba S.p.A., including bank checks and may also request transport and delivery services at the indicated address. In such cases the information provided (name, surname, address, telephone number and email address) will be processed by Manerba S.p.A. exclusively for the purpose of making your purchase possible according to the chosen procedure.

  • Customer Service

    Manerba S.p.A. is always careful to the needs of its customers and may request personal information regarding name, surname, address, telephone number and email address in order to allow a customer service operator to give an exhaustive answer to questions and doubts raised on Manerba S.p.A. products.

  • Surveys and special offers (eg: promotions and coupons)

    On some occasions you may be asked to fill in satisfaction surveys, which will remain absolutely anonymous, in order to evaluate the success of our events and to improve the future offers in order to better satisfy your needs.

  • Method of data processing

    The data processing will be based on principles of accuracy, lawfulness and transparency and can also be done through automated methods suitable to store, manage and transmit them and will take place through appropriate tools to ensure security and confidentiality through the use of appropriate procedures that avoid the risk of loss, unauthorized access, illicit use and release.

    The data provided to Manerba S.p.A. are processed only for specific, explicit and legitimate reasons. Manerba S.p.A. will process personal data, mainly with manual and electronic means, will make them accessible to its employees and collaborators, specifically in charge of processing, and will be communicated to whom performs services of a commercial nature in favor of Manerba S.p.A. (eg for transport and assembly, etc.), duly appointed as data processors.

    Manerba S.p.A. may also have to share data in order to fulfill legal or regulatory obligations or if our business (or part of it) is sold and the buyer needs your personal information to complete the services. If a user contacts Manerba S.p.A. with a request, the user may have to provide personal information (such as contact details).

    Manerba S.p.A. will use this personal information to respond to requests and keep track of further correspondence. The information, with the express consent, can also be used for marketing purposes and to fill in statistics on the management of the response, etc.

    Newsletter and press releases

    If a user wishes to subscribe to information provided by Manerba S.p.A., such as newsletters, reviews, etc., Manerba S.p.A. asks for an email address and other relevant and necessary information to fulfill the request.

    Manerba S.p.A., with prior consent, will use this e-mail address and other information collected to satisfy requests. Users can unsubscribe from any service they have subscribed at any time by sending the request to certified mail manerbaspa@cert.confindustriamantova.it. The withdrawal of consent does not affect the lawfulness of the data processing based on consent before revocation.

    Orders

    Manerba S.p.A. can request information from users in order forms. Here a user must provide contact information (such as name and shipping address) and, sometimes, financial information. This information is used for billing and for fulfilling customer orders. Should Manerba S.p.A. have problems in processing an order, this information of contact would be used to get in touch with the user.

    Surveys

    Manerba S.p.A. from time to time may request information from users through surveys. Participation in these surveys is completely voluntary and therefore the user has the possibility to choose whether or not to disclose this information, expressing his consent or not. The requested information may include various information such as name and address and demographic information (such as gender, age, level of education). The survey information will be used for marketing purposes, monitoring or for improving the use and satisfaction of this website.

    Third-party services

    Manerba S.p.A. may cooperate with another party to provide these or other specific services. When the user signs up for these services, Manerba S.p.A. shares the names or other contact information necessary for the provision by third parties of these services.

    Marketing

    In providing the specific, preventive, free and optional consent to marketing purposes and market research, the user consents to be contacted by Manerba S.p.A. for transactions of a commercial / promotional / advertising nature as well as for carrying out market research, through, inter alia, messages by mail, telephone, SMS or email. Users may choose not to receive marketing material by following the cancellation instructions included in each e-mail or by sending a communication by certified mail to the address manerbaspa@cert.confindustriamantova.it.

    External Link

    This website may contain links to other websites. Please note that Manerba S.p.A is not responsible for the privacy policies or procedures of these other websites. Manerba S.p.A. invites its users, when they leave Manerba S.p.A. website, to read the privacy policies or privacy statements of each website that collects personally identifiable information. This privacy policy applies only to the information collected from this website. Therefore, we invite you to read the privacy statement of each of the visited or reviewed websites.

    Changes to the privacy policy of Manerba S.p.A.

    Manerba S.p.A. may, from time to time, make changes to this policy. Users of this website are recommended to view this privacy statement again in some cases to learn about new privacy procedures or changes to the privacy policy of Manerba S.p.A.

    Your rights

    The involved party has the right:
  • to access personal data to know ("responsive transparency"): the purposes of the data processing; the categories of personal data; the recipients of data communication, in particular if they are recipients of third countries or international organizations; where possible, the retention period of the expected data;

  • to obtain the correction or cancellation of the same or the limitation of the processing that concerns him;

  • to oppose the processing;

  • to ask for your data portability;

  • to revoke the consent at any time, without prejudice to the mandatory obligations provided for by the law in force at the time of the request for revocation, by contacting the Data Controller at the indicated below addresses. Withdrawal of consent does not affect the lawfulness of consent-based processing prior to your withdrawal. The information to be given to the subject of the data regarding the right of revocation of consent can obviously not concern the cases in which the processing is, for example, necessary to fulfill a legal obligation to which the data controller is subject to or for the execution of a task of public interest or connected with the exercise of official authority vested in the data controller;

  • to submit a complaint to the supervisory authority (Privacy Guarantor).

  • Cookie Information

    Based on the General Provision of the Privacy Guarantor of 8 May 2014 "Identifying the simplified procedures for the disclosure and the acquisition of consent for the use of cookies", we provide some information on the cookies used in the Portal.

    In detail, the Portal uses:
  • Essential technical cookies necessary for the proper functioning of the Portal. For example, they allow page browsing and storage of a user’s login credentials to keep the session active during browsing;

  • Technical analytics cookies for the optimization of the Portal directly from the data controller of the portal itself, which can collect information, also in aggregated form, on the number of users and on how they visit the portal;

  • Profiling cookies to allow personalization of data in the Reserved Area

  • Third-party cookies for sharing on some of the main social networks (Facebook, Pinterest). Every time the user decides to interact with the plug-ins, that is, access the website after logging in through their Facebook, Twitter, Linkedin and YouTube account, some personal information may be acquired by the managers of social network platforms.
    The data controller does not have access to data that are collected and independently processed by the managers of social network platforms. Involved users can read the information notes on privacy provided by the following subjects:
  • Pinterest: https://policy.pinterest.com
  • Facebook: https://www.facebook.com/privacy/explanation
  • The user who wishes to deny consent to the acceptance of cookies on their device must change the browser settings for browsing the Internet.

  • How to contact us

    For questions, doubts or complaints about the privacy policy of Manerba S.p.A., users can send an email to manerbaspa@cert.confindustriamantova.it.